Customer Testimonials

Chris In the service department was nice and helpful. Quick turnaround for my first maintenance appointment.

I will refer people to that place with no doubt.

Grieco's service is second to none! From the second you drive up you are treated like royalty. They are respectful courteous gov over everything so there is no guessing. Within the first 5 minutes you receive a text letting you know status. True professionalism Bravo!

If I could give no stars, I would. I drove multiple hours to look at and purchase a truck. The sales rep, Sean I think it was, was very nice but in terms of the vehicle, there was no reports of issues or any damage online and with 50,000 miles. But when I see it there’s marks everywhere, drove the truck (which I only was allowed to drive around the block) and purchased it. They gave me a relatively good deal but then when I’m driving away on the highway the car starts lurching once you go over 50 mph (... Read More

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Google - Nov 7, 2026

If I could give no stars, I would. I drove multiple hours to look at and purchase a truck. The sales rep, Sean I think it was, was very nice but in terms of the vehicle, there was no reports of issues or any damage online and with 50,000 miles. But when I see it there’s marks everywhere, drove the truck (which I only was allowed to drive around the block) and purchased it. They gave me a relatively good deal but then when I’m driving away on the highway the car starts lurching once you go over 50 mph (which I was unable to do driving around the block in lauderhill with heavy traffic). Mind you no one said any thing about this, they swore up and down that their “mechanics” had looked at it and driven it prior (clearly not and if so they need to be fired or retrained), long story short I had to have my transmission rebuilt for 7,000$ after buying a truck that they swore was in “great condition”, my advice is don’t go here and if you must, bring your own mechanic and have them do extensive testing and research on the vehicle before buying it. Not cool, not okay and I expect someone to make this right. If the dealership has any decency they’d attempt to fix this.

This is the worst customer service I’ve ever had. I was about to buy a truck through them I had filled out a deposit form for the truck and had confirmation from them that they would hold the truck and take my deposit and then the next day they say they can’t work with my bank and start ignoring me. Turns out they never took the deposit and sold it out from under me to another person. I already had been in talks for days and had applied and been approved for a loan with my bank. This ... Read More

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Google - Nov 6, 2026

This is the worst customer service I’ve ever had. I was about to buy a truck through them I had filled out a deposit form for the truck and had confirmation from them that they would hold the truck and take my deposit and then the next day they say they can’t work with my bank and start ignoring me. Turns out they never took the deposit and sold it out from under me to another person. I already had been in talks for days and had applied and been approved for a loan with my bank. This is absolutely crazy and I’ve never been treated like this anywhere in my entire life. They lied to me when I talked on the phone and got very rude and never even called or called me back. Never dealing with a grieco establishment ever again.

It was a long journey, but at the end it was a great experience for me! I thank God for the great people on the. Dealership that he had provided me so I could leave with a nice car!

Excellent experience, very fast service , wait time was very minimal..friendly environment.

Aaron was extremely nice and approachable and took his time to make sure we were happy

After talking to Kelly for a number of days, I went to the dealership on Saturday. Kelly told me one price on the vehicle that I wanted and that deal was nowhere to be found. Not only was that deal not valid, but the Facebook ad for top dollar for my lease was also not true. I have never and will never go back to this dealership. False advertisement at its best. Shame on you!

⭐⭐⭐⭐⭐ Outstanding Car-Buying Experience at Grieco Chevrolet in Lauderhill! I had an absolutely spectacular experience purchasing my vehicle at Grieco Chevrolet in Lauderhill! First, a huge shout-out to Solomon in the finance department! This man was incredible! He went above and beyond to make this deal happen. His dedication, professionalism, and willingness to go the extra mile truly made a difference. I can't thank him enough! And let me tell you about Eduardo! What an amazing guy! He's genuinely kind, humble, respectful, and extremely professional. His personality and the way he treats customers are second to none. Even if ... Read More

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Google - Oct 31, 2026

⭐⭐⭐⭐⭐ Outstanding Car-Buying Experience at Grieco Chevrolet in Lauderhill! I had an absolutely spectacular experience purchasing my vehicle at Grieco Chevrolet in Lauderhill! First, a huge shout-out to Solomon in the finance department! This man was incredible! He went above and beyond to make this deal happen. His dedication, professionalism, and willingness to go the extra mile truly made a difference. I can't thank him enough! And let me tell you about Eduardo! What an amazing guy! He's genuinely kind, humble, respectful, and extremely professional. His personality and the way he treats customers are second to none. Even if I had walked in with no intention of buying a vehicle, Eduardo's attitude and exceptional customer service alone would have convinced me to make a purchase. That's how good he is at what he does! These two gentlemen made the entire car-buying experience smooth, enjoyable, and unforgettable. Thank you, Solomon and Eduardo, for going above and beyond! You guys are a true example of what excellent customer service should look like. I highly recommend Grieco Chevrolet in Lauderhill to anyone looking to purchase a vehicle. Ask for Eduardo and Solomon—you won't regret it! 10/10 experience! ⭐⭐⭐⭐⭐

Carlos was great. Got a check engine light and had an issue with the purge valve which was under special warranty. I came in, was seen on time, explained the problem, and Carlos took the initiative to call someone verifying he had the parts and just went ahead and fixed my car within the hour. No upsells, no upcharge, nothing hidden. He recognized the code, the warranty and planned to just fix the car and assess if the problem resolved which it did. Even topped off my windshield wiping fluid. 10/10 experience. Can’t say the same for the autonation Chevy ... Read More

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Google - Oct 31, 2026

Carlos was great. Got a check engine light and had an issue with the purge valve which was under special warranty. I came in, was seen on time, explained the problem, and Carlos took the initiative to call someone verifying he had the parts and just went ahead and fixed my car within the hour. No upsells, no upcharge, nothing hidden. He recognized the code, the warranty and planned to just fix the car and assess if the problem resolved which it did. Even topped off my windshield wiping fluid. 10/10 experience. Can’t say the same for the autonation Chevy dealer who were defensive, saying they needed my car for 1-2 days to run diagnostics, then more days to do the repair, all with an attitude.

Best place in the world

I took my Chevy Tahoe for service. The service writer CARLOS FRANCIOS, was a Lier and Con-Man. The diagnostic service fee, goes towards the repair cost. Carlos tried to add In as an addition to the charge for the service. They said, I needed a new throttle body $1,487.00 and $8,000 worth of other work. A tail light bulb was out, he said $178.00 to replace it. I agree to pay for the throttle body because he said, That's why my car wasn't getting any power and the check engine light was on. Turns out that wasn't the problem. Light ... Read More

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Google - Oct 30, 2026

I took my Chevy Tahoe for service. The service writer CARLOS FRANCIOS, was a Lier and Con-Man. The diagnostic service fee, goes towards the repair cost. Carlos tried to add In as an addition to the charge for the service. They said, I needed a new throttle body $1,487.00 and $8,000 worth of other work. A tail light bulb was out, he said $178.00 to replace it. I agree to pay for the throttle body because he said, That's why my car wasn't getting any power and the check engine light was on. Turns out that wasn't the problem. Light came back on for the SAME PROBLEM, My Truck is back in the shop. I had to get the General Manager involved. NO STARS FOR THIS RIP OFF ARTIST. Avoid Carlos like the plague!!! Photo of Carlos included.

Best service specially Jonathan

People and process were excellent.

Our salesman, Sean, was an absolute pleasure to deal with. He is 180° the opposite of those "stereotypical" sleazy car salesman. Between Sean, the manager (I believe his name was Ahmed) and the finance guy (can't remember his name), it was the most pleasurable car buying experience I've ever had, and I feel that everyone left the table with a very fair deal. It takes a lot to impress me, and for me to recommend a business, and I will be highly recommending Greico Chevrolet, and Sean in particular.

Thank you very much to Rafael Oliveira, the sales rep who assisted us through out the whole process. He was very knowledgeable, and professional, listened to exactly what we were looking for and how much we wanted to pay. Together with the managers they were able to get me in my new car and out the door. Very happy with the service and the whole experience. Thank you Grieco team!

I would like to recognize Wyatt, for providing excellent customer service from meeting me outside when I arrived until I left, he was very patient. Go check them out, I had a good experience buying a car there. Thanks Wyatt

This is the second time Greico Chevrolet has received my car for inspection and repairs. As a result, I am elated to say that the customer service and car service exceed expectations. Closing, I would like to give a big shout-out to Carlos for his effective communication skills. Best regards, Yvette

The service Guy Carlos is very professional and very understanding and see to it that everything went well for a new person like me that didn't understand.

(Translated by Google) They are very professional and very friendly (Original) Son muy profesionales y muy amables

Staff was great ! From sales through finance team. Thank you for another great experience. This is our third vehicle from Grieco and we will be back!

The receptionist was very kind , help me with all my questions . Thanks .

Everything about my experience was amazing. Carlos took great care of me , communicating with me regularly and always being friendly and informative

Carlos provided exemplary service to me and he was kind and advise me that whenever I do an oil change, it is best to do tire rotation and I listen to him. Thank you, Carlos.

My good man Carlos , great service. Very polite, friendly, ask about the family, very detailed and always answers when I reach out if any problems, which is great 💯 treat you like family.

Exceptional service!

Great customer service from the service and sales department. They readily meet all my needs and concerns.

🚨 WARNING: DO NOT BUY OR SERVICE YOUR VEHICLE HERE — AVOID THIS DEALERSHIP AT ALL COSTS! 🚨 ​If I could give this dealership zero stars, I would. Going here was a massive mistake, and I deeply regret ever trusting them with my hard-earned money and time. ​When you first walk through the door, the sales team will tell you everything you want to hear. They promise you the world, act like your best friend, and sell you a complete dream. But the exact second the deal is signed and you actually need customer service or repairs, that facade completely vanishes. ​I purchased ... Read More

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Google - Oct 10, 2026

🚨 WARNING: DO NOT BUY OR SERVICE YOUR VEHICLE HERE — AVOID THIS DEALERSHIP AT ALL COSTS! 🚨 ​If I could give this dealership zero stars, I would. Going here was a massive mistake, and I deeply regret ever trusting them with my hard-earned money and time. ​When you first walk through the door, the sales team will tell you everything you want to hear. They promise you the world, act like your best friend, and sell you a complete dream. But the exact second the deal is signed and you actually need customer service or repairs, that facade completely vanishes. ​I purchased a brand-new 2025 Chevrolet, and the air conditioning is already defective and blowing warm air. You do not buy a 2025 vehicle expecting broken AC right off the lot, nor should you have to fight an uphill battle just to get basic warranty work handled properly. ​Here is what you can actually expect once you hand them your keys: ​Zero Communication & Constant Runarounds: They held my vehicle for the entire day without reaching out once. No phone calls, no realistic updates, and no straight answers. Whenever I reached out to find out what was going on, I was met with dodging, empty excuses, and complete radio silence. They refuse to keep you informed about your own car. ​No Loaner Car & Lost Wages: Despite keeping my brand-new car indefinitely and dragging out the process, they flat-out refused to provide a loaner vehicle. By leaving me completely stranded without reliable transportation, I was forced to miss multiple days of work. They showed zero remorse, zero accountability, and no care whatsoever for the financial hit, lost wages, and severe disruption they caused in my life. ​A Habitual Pattern of Neglect: This was not an isolated incident, a busy afternoon, or an honest mistake. They have held my car before and pulled the exact same runaround. It is an ongoing, systematic pattern of incompetence, terrible management, and blatant disrespect for their customers. ​Do not be fooled by the smiles on the showroom floor. Once they get your money, you are on your own. They will keep your car, ignore your calls, leave you stranded without a ride, and cost you money from missed work while failing to fix basic issues. ​Do not fall for their promises. Do not buy a vehicle here, and under no circumstances should you trust this service department with your vehicle. Save yourself the financial hit, the lost time, and the massive headache—take your business anywhere else!

So a little up date from my last vist very much improvement. Helen was very nice and patient with me explained in detail what was needed for my jeep. Came and let me know how long the wait was going to be and even offered me a drink. The simple things go a long way. THANK YOU Helen

(Translated by Google) Excellent service (Original) Excelent service

Awesome customer service. Chris, Joe and Salomon are truly professional individuals. Repeat customer.

Just bought my first car here and Kurt helped me out! He was super helpful. I test drove a few cars to see which one I liked better and he helped guide me to decide what’s best for me and my budget! Definitely recommend 10/10 service.

Great experience and service!

Jamier Lucas is exceptional and is a great salesperson!

Extremely disappointing experience at Grieco Chevrolet, especially with Pablo Sánchez. We had already agreed on a deal over the phone, but when I arrived, that agreement was not honored. I felt misled, and the whole experience felt like a scam. I made the trip expecting the deal we had discussed, only to leave frustrated and feeling that my time had been wasted.

I had a wonderful experience with this dealership. The sales representative & the leasing manager were awesome. They took real good care of me and my needs. Thank you Grieco Chevrolet..

I called Grieco Chevrolet of Lauderhill on September 22 regarding a Grand Highlander I was seriously interested in purchasing. After speaking with a manager, I received a call back from a salesperson about 30 minutes later. He told me he was going to go out to the vehicle and contact me through WhatsApp so we could look over the car together, since I was an out-of-state buyer prepared to travel for it. Unfortunately, I never heard from him again—no WhatsApp message, call, or follow-up. I later learned that the vehicle had sold. I completely understand that used vehicles can sell quickly, ... Read More

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Google - Sep 29, 2026

I called Grieco Chevrolet of Lauderhill on September 22 regarding a Grand Highlander I was seriously interested in purchasing. After speaking with a manager, I received a call back from a salesperson about 30 minutes later. He told me he was going to go out to the vehicle and contact me through WhatsApp so we could look over the car together, since I was an out-of-state buyer prepared to travel for it. Unfortunately, I never heard from him again—no WhatsApp message, call, or follow-up. I later learned that the vehicle had sold. I completely understand that used vehicles can sell quickly, and I'm not upset that the dealership sold it. My disappointment is that I was actively trying to purchase the vehicle and was specifically told someone would follow up with me. I waited for that promised contact instead of being given the opportunity to move forward. Better communication and follow-through would have made a significant difference.

Excellent service. Great attention. Carlos is very nice person. 100% recommended

Thank you very , very much for that deal for me ,you are in advance and very professional peoples thankfully Pierre

(Translated by Google) Carlos helped me! What a sociable and nice guy, 10/10! Overall, everything was quite quick, but what I really appreciated was Carlos's friendliness and excellent service. Thank you! (Original) Me atendió Carlos !! Que tipo tan sociable y buena gente 10/10 y en medidas generales todo bastante rápido pero me quedo con la cordialidad de Carlos y una atención súper buena gracias

My first visit to the Grieco Chevrolet of Lauderhill Service Center was so warm and welcoming. Carlos is my Service Advisor, let’s just say, it was love at first interaction💜Carlos was very professional, courteous, helpful, informative and friendly. It’s definitely Grieco for me ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

I had a great experience with my truck's servicing at this location. It was quick!

I appreciate the fast and friendly service

This place made it quick and easy. Most important they treated me like family. Honesty I would go there again.

If you want to deal with a group of criminals dressed in business attire, shop here. They had no problem taking over $100k from me on the purchase of a vehicle. But once I got rid of the vehicle and attempted to get a refund on the warranties/products that were purchased with the vehicle (over 2 thousand dollars of MY MONEY that is legally owed to me), they did everything they could to avoid getting that money back to me. Dealing with nearly a dozen different people from multiple departments, including managers and corporate personnel, it still took OVER 8 MONTHS, ... Read More

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Google - Sep 23, 2026

If you want to deal with a group of criminals dressed in business attire, shop here. They had no problem taking over $100k from me on the purchase of a vehicle. But once I got rid of the vehicle and attempted to get a refund on the warranties/products that were purchased with the vehicle (over 2 thousand dollars of MY MONEY that is legally owed to me), they did everything they could to avoid getting that money back to me. Dealing with nearly a dozen different people from multiple departments, including managers and corporate personnel, it still took OVER 8 MONTHS, nearly a hundred phone calls, emails and hours of my own personal time, only to get continuously ignored, sent to voicemails, unanswered messages and emails and transfered to deal with new people that I have to explain my entire issue with over and over again. Then, just to find out months after I was assured paperwork was sent out and processed, that it was, in fact, never sent out. And when I was assured checks were written and mailed out, only to find out that they were still sitting on someone's desk. Even when I was forced to reach out to the warranty company directly to cancel my own warranties (which is not standard practice) and do the dealership's job, they still could not do their job and complete the return of funds. Absolutely the most unprofessional, embarrassing and borderline criminal example of a dealership and they deserve to be out of business. They don't even deserve the one star that I am forced to select here.

Great service and attentive staff, in and out quickly with a new car

Andrew was awesome. In fact, I came for service only and ended up with a new vehicle. Carlos is always top notch. Thank you. Today I'm happy with this slightly smaller vehicle. I hope I feel the same in a week.

Went to purchase a vehicle at Lauderhill location - poor service. Sat waiting for more than 30 minutes and no one attended to us although the place was empty. Left and called to speak to the Sales Manager and spoke to one Chris who was very rude and dismissive and he hung up the phone when I told him that the service was unacceptable

This is the place to go when you want to get ghosted after you buy a car. Stay away.

2021 Audi Q5 that I purchased from your dealership on August 9, 2026. Since purchasing the vehicle less than one month ago, literally 2 1/2 3 weeks in I have already incurred approximately $1,300 in repair expenses. I have now been informed by my mechanic that the vehicle is also experiencing a serious transfer-case issue that requires additional repair. I am particularly concerned because the vehicle's service documentation indicated that the coolant had been replaced in July. However, when I had the vehicle independently inspected, I was advised that the claimed coolant service had not been properly performed nor water pump which is an assembly together. ... Read More

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DealerRater - Sep 4, 2026

2021 Audi Q5 that I purchased from your dealership on August 9, 2026. Since purchasing the vehicle less than one month ago, literally 2 1/2 3 weeks in I have already incurred approximately $1,300 in repair expenses. I have now been informed by my mechanic that the vehicle is also experiencing a serious transfer-case issue that requires additional repair. I am particularly concerned because the vehicle's service documentation indicated that the coolant had been replaced in July. However, when I had the vehicle independently inspected, I was advised that the claimed coolant service had not been properly performed nor water pump which is an assembly together. I was also advised that the water pump required attention. Now all type of lights are popping up on dash board. Definitely feeling like they reset codes and lied about “we fixed the vehicle and it was inspected properly” I understand that the vehicle was sold “as-is.” However, my concern is not simply that the vehicle developed a mechanical problem after purchase. My concern is that I relied upon the representations and service records provided by the dealership regarding work that was represented as having been completed before I purchased the vehicle. I have attempted to contact the dealership regarding these issues. I spoke to Chris the sales manager Friday that day I repaired the water pump and coolant assembly. Now it’s the transfer case and since then i have not received a response. I have contacted him Monday August 31 spoke to Franchesca she left a message for him to return my call and I’m still waiting. Tuesday I have called sept 1 still no response I was told by Jake who also works along Chris the sales manager he will work on finding out more and call me back …… well it’s Friday September 4 ,2026 still no reply from Chris or Jake !! At this point it’s clear I been lied to but I’m only here to warn others I have 4 kids I need my car & what they did is simply wrong ! But I’m sure karma will win !🏆

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Honestly regret every bit of my experience with this dealership and the way they handle business as a whole. The sales tactics by the salesman were not the best. He was forceful with his tactics up to the point where they seemed a little unprofessional, but I overlooked it once the GM called me, worked with me, and I ended up getting a car but have had problems since then. It's been a whole bunch of little things that equal to one big problem. After inspecting the car before signing a little later on, I found a deep scratch. ... Read More

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Google - Aug 29, 2026

Honestly regret every bit of my experience with this dealership and the way they handle business as a whole. The sales tactics by the salesman were not the best. He was forceful with his tactics up to the point where they seemed a little unprofessional, but I overlooked it once the GM called me, worked with me, and I ended up getting a car but have had problems since then. It's been a whole bunch of little things that equal to one big problem. After inspecting the car before signing a little later on, I found a deep scratch. They told me I would have to pay for it to be fixed because I already got in the car, but it was not like that before they washed the car when they brought it around. I let it go because it was a little scratch. They gave me a used charger that wouldn't charge my car so I had to go back and the guy just went and grabbed one out of the back of another car so their's probably a person out there without a charger now. Now not even a full year into this car I'm having a pretty serious issue where the windshield sprayers turn on, the windshield wipers move really fast, and stay on even if you cycle the car on and off. That is currently happening to me right now while in the rain so I can't see and have to pay for a tow or risk it. They're telling me I can't go to the dealership today and have to come Monday so I now have to miss work to get this done when there's people at the service shop today. I should have went with my first thought and looked at another car. Lesson learned.....

(Translated by Google) I left my car at the mechanic shop on Monday, and today is Wednesday. I haven't received any calls to tell me what's going on. The person who helped me on Monday spoke Spanish with me, but today when I called, it was the same person who told me they didn't speak Spanish. And for such a large dealership, there's no one who speaks Spanish. This is inconvenient. (Original) Dejé mi auto en la mecánica el lunes hoy es miércoles y no recibí ningúna llamada para decirme qué pasa la ... Read More

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Google - Aug 26, 2026

(Translated by Google) I left my car at the mechanic shop on Monday, and today is Wednesday. I haven't received any calls to tell me what's going on. The person who helped me on Monday spoke Spanish with me, but today when I called, it was the same person who told me they didn't speak Spanish. And for such a large dealership, there's no one who speaks Spanish. This is inconvenient. (Original) Dejé mi auto en la mecánica el lunes hoy es miércoles y no recibí ningúna llamada para decirme qué pasa la persona que me atendió, El lunes hablo español comígo, pero hoy cuando llamé era la misma persona y me dijo que no hablaba español y para un dealer tan grande no hay nada que hable español. Esto es incómodo.

I haven't a bad time im bringing my 2026 to warranty and don't put on1 cover on the car I called and explained to counter guy name marroquin and not resolved my problem. My is new now im driven my collection car without robber ..???

They had my car for 6 days got it back driving 5 mins later I smell gas it was coming out from under my hood never again ill go there . Coming out like crazy my car could not catch fire now I had to pay another place 1,356.89 to get it fixed .

I am extremely disappointed with the service I received. My vehicle was kept for approximately 20 days and required a complete engine replacement, despite being a relatively new vehicle. This was not even the first major repair, as the entire roof had previously been replaced due to water leaking into the vehicle. I specifically asked the service department to inspect the cruise control because it was not working properly at night. Apparently, it was never checked, because now it does not work at all, even during the day. After receiving the vehicle back, I also noticed a concerning issue when turning ... Read More

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Google - Jul 30, 2026

I am extremely disappointed with the service I received. My vehicle was kept for approximately 20 days and required a complete engine replacement, despite being a relatively new vehicle. This was not even the first major repair, as the entire roof had previously been replaced due to water leaking into the vehicle. I specifically asked the service department to inspect the cruise control because it was not working properly at night. Apparently, it was never checked, because now it does not work at all, even during the day. After receiving the vehicle back, I also noticed a concerning issue when turning the steering wheel fully to the left or right, which makes me question whether the vehicle was properly inspected after the engine installation. Communication throughout the process was poor, my concerns were not handled carefully, and the extended repair time caused me significant inconvenience and financial loss. After multiple major problems and incomplete repairs, I have lost confidence in both the vehicle and the quality of service provided. This has been one of the worst dealership service experiences I have ever had.

Here’s a natural, fluent American English version that preserves the tone and impact of your original message: It’s unbelievable how sometimes every step and every situation turns into another opportunity for this company to frustrate its customers instead of providing good service. Rather than creating customer satisfaction, they create disappointment. I’ve been driving on my spare tire for the past three days after my original tire blew out. I felt obligated to have it replaced at the dealership that was recommended because it’s part of the Chevrolet network. When I arrived, I was quoted a price ... Read More

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Google - Jul 18, 2026

Here’s a natural, fluent American English version that preserves the tone and impact of your original message: It’s unbelievable how sometimes every step and every situation turns into another opportunity for this company to frustrate its customers instead of providing good service. Rather than creating customer satisfaction, they create disappointment. I’ve been driving on my spare tire for the past three days after my original tire blew out. I felt obligated to have it replaced at the dealership that was recommended because it’s part of the Chevrolet network. When I arrived, I was quoted a price for the new tire, which I accepted because it’s in line with what most dealerships charge. However, everything changed when I was told that putting the spare tire back where it belongs would cost the same as replacing the tire itself. The reason? The employees didn’t want to do it because they felt it was too much work for too little pay. I’m disappointed to say this, but the dream they sell you in their advertisements and on social media is nothing more than marketing to attract customers. The illusion quickly disappears when you experience this kind of treatment firsthand. Instead of giving you peace of mind, they seem focused on squeezing every extra dollar they can out of you. After seeing the quality of the work they performed, I honestly don’t feel confident about the service my vehicle received. It’s difficult to trust a business where even the way they pressure customers is inappropriate. They put you in an uncomfortable position: either you pay the extra charge, or you install the spare tire yourself. They use pressure and intimidation, implying that if they don’t do it, it won’t be done correctly. Ironically, I’m sure that when they need services from other businesses, they expect those businesses to perform every aspect of the job professionally—even though they’re unwilling to do the same at their own workplace. I understand that every job requires effort, time, and fair compensation. I understand that every service has a process and a cost. But that applies when someone is doing you a favor—not when you’re already paying for a service that should be complete from start to finish. It’s extremely disappointing to find yourself in a situation where, even after paying for the service, they still feel the need to ask for more money for something that should clearly be included as part of the job. I’m certain I’m not the only customer who has experienced this. The difference is that many people simply give in to the pressure because they don’t feel they have another choice. Overall, this has been a very unpleasant and disappointing experience.

Was quoted $30K out-the-door for an LS Chevy Trax- INSANE! I'm sure they would "wheel & deal," but it was easier to just go to another dealer instead. This was supposed to be a Costco "special price," yeah right!

After purchasing a used car at a used car dealer found out that there was an issue with the vehicle Chevrolet 2017. I took it to Chevrolet. I asked them can they fix my vehicle if they told me yes two weeks later they called me told him my vehicle was ready. I went to pick it up paid my $2300 only to find out that my vehicle was not ready so I had to walk out of Chevrolet once again without my vehicle three weeks later, I get a phone call from them telling me that the $2000 that we paid has ... Read More

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Google - Jul 9, 2026

After purchasing a used car at a used car dealer found out that there was an issue with the vehicle Chevrolet 2017. I took it to Chevrolet. I asked them can they fix my vehicle if they told me yes two weeks later they called me told him my vehicle was ready. I went to pick it up paid my $2300 only to find out that my vehicle was not ready so I had to walk out of Chevrolet once again without my vehicle three weeks later, I get a phone call from them telling me that the $2000 that we paid has been exhausted because they use that to diagnose the issue of it being a transmission that’s now needed which will cost us $6000. We said no problem. We’re coming up to the place and we’re gonna take our vehicle. We went up to Chevrolet. We spoke with Mr. Ron Williams. He is the service director. We sat in his office after being told us the day before or being misled the day before and waited 2 1/2 hours for Mr. Williams to show Up to a office that he had no intentions of being in because for whatever reason he was just not gonna be there that day so we went the following day to meet with him. My father myself and my husband went and here’s what he says to me he says well. The only thing I can do is offer you back $1000 without me even asking anything to me that shows admission of guilt right there so I said you know what OK no problem. I’ll do that. I said also I’ll just go ahead and take the car with me and that way I can get the transmission fixed on my own oh he says oh I wouldn’t put any more money in that if I were you so said OK no problem now my question is if there was no need to put any money in a vehicle why would you tell me that it would cost me $6000 to fix my car that I brought to a month ago and you told me you could fix it for the $2000 that I paid no that’s a question that needs to be answered. Can anyone help me to answer this very disgruntled disappointed Customer

The were very deligent and attentive to our needs. They waited for is to arrive and stayed late until yhe transaction were completed. Very good service.

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Service was unable to resolve a warranty issue and used an outdated bulletin as justification. The sales team was deceptive during the process and added services that were unwanted to justify a discount.

Wish I had an option for zero stars. This is the scummy 441 dealership that you get warned about. Dealt with them in 2021 with a Bolt EV lease - and talk about hassle. It was essentially pre-negotiated along with many incentives including Costco auto and they pulled the typical gimmicks like "Oh we didn't agree to this", Money Factor games etc. It's always the sales guy saying it's not me - it's my manager. Multiple hours later - we essentially got what we came for but after hours of teeth pulling. Fast forward to 2026 and ... Read More

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Google - Jul 4, 2026

Wish I had an option for zero stars. This is the scummy 441 dealership that you get warned about. Dealt with them in 2021 with a Bolt EV lease - and talk about hassle. It was essentially pre-negotiated along with many incentives including Costco auto and they pulled the typical gimmicks like "Oh we didn't agree to this", Money Factor games etc. It's always the sales guy saying it's not me - it's my manager. Multiple hours later - we essentially got what we came for but after hours of teeth pulling. Fast forward to 2026 and we are told by GM Financial that we can return our Blazer EV lease to Grieco Chevrolet, except when you arrive at Grieco they tell you it's against their policy to take back EV leases from another dealership because they are particular with EV's. Particularly inept is what Grieco Chevrolet of Lauderhill is. They are more than happy to sell you one and play tricks along the way but won't show a basic courtesy to a GM customer. This is NOT a customer focused dealership, they don't even pretend to be. This is exactly why we leased our Blazer RS AWD EV with a dealership in Texas (Bayway Chevrolet) and had it shipped to Florida and that's why our replacement is a Cadillac Optiq leased through a broker (Evolution Leasing) that procures cars from a dealership that does not play games (Massey Cadillac of Orlando). An experienced recommendation is to stay away from any Grieco dealership - especially Grieco Chevrolet of Lauderhill.

Be careful when considering purchasing from this dealership. They are advertising $21,000 off MSRP on the 2026 Chevrolet Silverado. It does not say “up to” $21,000 off, it simply says $21,000 off. However, when you look at the inventory of Silverado’s on their website, there is not a single one with anywhere close to a $21,000 discount. False, false, false advertising!!!! When I approached them about it, and I spoke with Francesca, who is supposedly an Internet Manager, you would think that she would know her inventory. She doesn’t. She avoided my questions about the discount and tried to make me believe that ... Read More

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Google - Jun 24, 2026

Be careful when considering purchasing from this dealership. They are advertising $21,000 off MSRP on the 2026 Chevrolet Silverado. It does not say “up to” $21,000 off, it simply says $21,000 off. However, when you look at the inventory of Silverado’s on their website, there is not a single one with anywhere close to a $21,000 discount. False, false, false advertising!!!! When I approached them about it, and I spoke with Francesca, who is supposedly an Internet Manager, you would think that she would know her inventory. She doesn’t. She avoided my questions about the discount and tried to make me believe that they were offering that discount on one 2025 Silverado (which she says sold yesterday, yet it’s still on their website). But their website advertisement of the $21,000 discount shows that it is for the 2026 Silverado. She would.not answer my questions. I told her multiple times that I would be a Buyer at a $21,000 discount, but when those discounts don’t exist, it’s a little hard to respond to a consumer. She knows they are falsely advertising their inventory. It’s really simple, if the discounts exist, send me the inventory that the discounts apply to. She couldn’t wait to get off the phone. Typical sales tactic to get you in the door and waste your time.

June 22 I have an appointment at 8am. TPMS sensor isn’t detected on driver side tire. Estimate $330 more than twice the repair price for tire shops. I change my mind immediately don’t want the service my car is already in the service garage. Technician returns my car I make to my other destination to open the passenger side door and my door is giving me an issue to open. I open it and the door makes a pop sound. It look like my car was taken apart in that area but not put back together. It’s my birthday ... Read More

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Google - Jun 22, 2026

June 22 I have an appointment at 8am. TPMS sensor isn’t detected on driver side tire. Estimate $330 more than twice the repair price for tire shops. I change my mind immediately don’t want the service my car is already in the service garage. Technician returns my car I make to my other destination to open the passenger side door and my door is giving me an issue to open. I open it and the door makes a pop sound. It look like my car was taken apart in that area but not put back together. It’s my birthday Im leaving Ft. Lauderdale now so I have to deal with this. Worst experience ever. 0/5

Whatever you do, do not shop here beyond awful, scam full, disrespectful, hostile, experienced i ever had. Sales person was great but when the manager came over to try to close the deal instead he was hostile telling me well you already pre approved for 11k pay 11k and i calmly responded im willing to do another credit application but for the price of 8.5k. Car display broke in mid test drive, car has no front brakes whatsoever back brakes barely. All 4 tires needed replacement and check engine light on about 3k in parts and labor to get the car ... Read More

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Google - Jun 17, 2026

Whatever you do, do not shop here beyond awful, scam full, disrespectful, hostile, experienced i ever had. Sales person was great but when the manager came over to try to close the deal instead he was hostile telling me well you already pre approved for 11k pay 11k and i calmly responded im willing to do another credit application but for the price of 8.5k. Car display broke in mid test drive, car has no front brakes whatsoever back brakes barely. All 4 tires needed replacement and check engine light on about 3k in parts and labor to get the car to safety standards and they kept arguing me they did everything needed for the car to be safe to drive. Car is a hazardous vehicle person who drives off and it rain will not be able to stop and crash and that's on you guys 1000% liable will be reporting this to department of florida highway. Pray that they come for you'll license because you'll trying to get people killed.

My truck has been in service for 1 month communication is poor, repairman unable to determine the issue, no loaner vehicle has been given. If your vehicle need anything more than an oil change take it some where else. Definitely giving Chevy a bad name. Chevy these technicians may need training!

My car is a 2023 Equinox. I bought the vehicle at this dealership and always had the oil changed there—that is, until April -26-2026.I brought my car in running perfectly, but after they changed the oil, it completely lost power; it would only go 40 mph, and the yellow warning light came on. I returned to the dealership that very same day to have them fix it, but they refused to do so—the service department manager wouldn't even look me in the eye. They told me I had to replace a $750 part. I asked, "What do ... Read More

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Google - Apr 25, 2026

My car is a 2023 Equinox. I bought the vehicle at this dealership and always had the oil changed there—that is, until April -26-2026.I brought my car in running perfectly, but after they changed the oil, it completely lost power; it would only go 40 mph, and the yellow warning light came on. I returned to the dealership that very same day to have them fix it, but they refused to do so—the service department manager wouldn't even look me in the eye. They told me I had to replace a $750 part. I asked, "What do you mean? The car was running fine; it only stopped working after you changed the oil." It was only after I threatened to call the police that they finally fixed my car. I went inside the dealership and explained my situation to other managers. They told me that they wouldn't recommend anyone get an oil change there, as it just leads to problems—they end up losing customers. Not even the company's own employees trust the service department; they are dangerous—they’ll break your car just so you have to buy parts from them. I called a mechanic friend of mine, and he warned me: "That shouldn't be happening with your car after an oil change. They must have disconnected something. Don't leave there until they fix it." It was my day off from work. I thought I was going to get some rest, but instead, I spent a day of sheer horror at this dealership. I was appalled by the level of dishonesty directed at me. I had been a customer of this company since 2023. The second-to-last time I went in for an oil change, I saw another customer call the police on them—but I didn't pay it much mind at the time. This time, however, I nearly had to call the police myself. But I still intend to go to court to file a complaint about what they did to me—it was a day of terror at that dealership.

This is the first time that I called a car dealer and I almost had to beg to get a manager on the phone so I could start talking about a car I am very interested in. Still, I couldn't get any manager on the phone, the options where either come in person to see a car that they don't even have physically at the location or bye bye. Francesca from sales certainly did not make my experience pleasant. Hope a manager can call me and change my impression and review on this dealer, cause so far it'... Read More

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Google - Apr 21, 2026

This is the first time that I called a car dealer and I almost had to beg to get a manager on the phone so I could start talking about a car I am very interested in. Still, I couldn't get any manager on the phone, the options where either come in person to see a car that they don't even have physically at the location or bye bye. Francesca from sales certainly did not make my experience pleasant. Hope a manager can call me and change my impression and review on this dealer, cause so far it's been very bad.

I came in because my car was driving a little off to me. I have a 2026 Chevy Equinox EV. They held the car for 4 hours and stated that they gave me a tire rotation and stated that they would have to charge me additionally to balance the tires as well. The didn’t properly inspect my car further. When I left my car still felt the same as before so I went to another mechanic locally and when they lifted my car, my rims were dented. I’ve tried calling and haven’t been able to reach anyone who can ... Read More

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Google - Apr 2, 2026

I came in because my car was driving a little off to me. I have a 2026 Chevy Equinox EV. They held the car for 4 hours and stated that they gave me a tire rotation and stated that they would have to charge me additionally to balance the tires as well. The didn’t properly inspect my car further. When I left my car still felt the same as before so I went to another mechanic locally and when they lifted my car, my rims were dented. I’ve tried calling and haven’t been able to reach anyone who can help. I don’t understand how they couldn’t have helped me with the issue, or even mention it to me.

Absolutely horrible. This needs a complete remodeling. I called over a week regarding to my airbag piece that included safety and could not drive my vehicle due to the safety issues(still can’t)and wasn’t contacted back until 7Days AFTER I went in. Mind you, I called everyday multiple times just to ask for etas to no avail. Miguel Gama is HORRIBLE and needs to be replaced immediately. Chevy is a place of high frequency and if he can’t handle the responsibilities of the task then you guys need to look elsewhere because what he displayed was ... Read More

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Google - Mar 30, 2026

Absolutely horrible. This needs a complete remodeling. I called over a week regarding to my airbag piece that included safety and could not drive my vehicle due to the safety issues(still can’t)and wasn’t contacted back until 7Days AFTER I went in. Mind you, I called everyday multiple times just to ask for etas to no avail. Miguel Gama is HORRIBLE and needs to be replaced immediately. Chevy is a place of high frequency and if he can’t handle the responsibilities of the task then you guys need to look elsewhere because what he displayed was horrid as far as customer service standards. DO NOT go here

Service department is highly incompetent. Had to escalate the issue to the service manager to get my truck back after one month.

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Do not use this dealership. I returned my leased vehicle to this location and leased another vehicle. Three months later I get an email from GM Financial that I need to return the leased vehicle. As it would turn out, they never filed the paperwork and I am getting charged daily from GM for a car I no longer have. Additionally, they never gave me full copies of what I signed. They handed me an envelope with only the lease agreement. I have called there 3 times over the last week and only received 1 phone call so far. It seems like ... Read More

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Google - Mar 20, 2026

Do not use this dealership. I returned my leased vehicle to this location and leased another vehicle. Three months later I get an email from GM Financial that I need to return the leased vehicle. As it would turn out, they never filed the paperwork and I am getting charged daily from GM for a car I no longer have. Additionally, they never gave me full copies of what I signed. They handed me an envelope with only the lease agreement. I have called there 3 times over the last week and only received 1 phone call so far. It seems like they are now ghosting me instead of trying to fix the issue. This is so bad I may have to sue them for consumer fraud.

Just very professional with the desert ice to my brothers as they gave me. Also I received my referral check in a reasonable time.

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The worst dealer ship Ben waiting 5 weeks to service my car and nothing being done

Do not waste your time using the Costco Auto Program at this dealership — they simply do not honor it. I scheduled an appointment through the Costco Auto Program expecting the advertised prearranged, haggle-free pricing. The assigned representative didn’t show up at the scheduled time. No notice. No courtesy call. Instead of honoring the Costco price, I was presented with a “deal” that was approximately $7,000 higher than the listed Costco price. When I questioned it, the response was dismissive rather than helpful. The salesperson who originally no-showed eventually emailed me. I gave him a final opportunity to honor the agreed ... Read More

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Google - Feb 26, 2026

Do not waste your time using the Costco Auto Program at this dealership — they simply do not honor it. I scheduled an appointment through the Costco Auto Program expecting the advertised prearranged, haggle-free pricing. The assigned representative didn’t show up at the scheduled time. No notice. No courtesy call. Instead of honoring the Costco price, I was presented with a “deal” that was approximately $7,000 higher than the listed Costco price. When I questioned it, the response was dismissive rather than helpful. The salesperson who originally no-showed eventually emailed me. I gave him a final opportunity to honor the agreed Costco pricing. He still refused, instead offering a price that was still $3,000 above the arranged Costco amount. The entire purpose of the Costco Auto Program is transparent, fixed pricing for members. That is clearly not what happens here. If you’re planning to use the Costco Auto Program, I strongly recommend going to a dealership that actually respects the agreement and its customers. $22,473 prearranged Costco priced $29,225 "deal" they offered

Title: Beware of the difference between the web price and the final contract "Awful experience in transparency. They advertise a Chevrolet Trax on their website for $21,784, but at the time of signing the contract, the price went up to $32,203. A difference of over $10,000 with no clear explanation! In addition, they valued my trade-in (Dodge Grand Caravan 2018) at only $1,500 when they themselves have it on sale for almost $10,000. When you try to ask for a breakdown of the charges by email or phone to understand why the price was so inflated, they hide behind a 'privacy policy' so as not ... Read More

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Google - Feb 19, 2026

Title: Beware of the difference between the web price and the final contract "Awful experience in transparency. They advertise a Chevrolet Trax on their website for $21,784, but at the time of signing the contract, the price went up to $32,203. A difference of over $10,000 with no clear explanation! In addition, they valued my trade-in (Dodge Grand Caravan 2018) at only $1,500 when they themselves have it on sale for almost $10,000. When you try to ask for a breakdown of the charges by email or phone to understand why the price was so inflated, they hide behind a 'privacy policy' so as not to give you anything in writing and force you to go to the store in person. If you are looking for honesty in the advertised prices, look for another place.

They do false advertising I asked over the phone about an specific car. I asked if the information was accurate and they confirmed it was right so I drove all the way to the dealership and I found out that the information wasn't right but they tried to sell me a different car at a higher price Not a good experience, false advertising

DONT NOT DO BUSINESS WITH THEM!!! They’re shady, they don’t share everything up front. They will get you with unnecessary fees and you WILL pay more here. Do not fall for BS online sales prices, they’re a scam to get you to come in. If I could rate 0 stars I would. Buy your cars in Palm beach or anywhere north of Miami & Broward.

I had one of the worst experiences of my life with Chevrolet Graico Lauderhill. I purchased two vehicles on Nov 8th — a 2026 Silverado (new) and a 2025 Traverse that was presented as “new” with only 5,600 miles because it was “only driven by the store manager.” Later I found out it was actually sold as a used vehicle. Within one week, the Traverse showed serious problems: * right rear light failure * Reduced Acceleration warning * severe overheating * coolant completely empty * radiator burst, leaving me stranded on the road I had to leave the car on the shoulder and walk 20 minutes to a gas station. ... Read More

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DealerRater - Nov 23, 2025

I had one of the worst experiences of my life with Chevrolet Graico Lauderhill. I purchased two vehicles on Nov 8th — a 2026 Silverado (new) and a 2025 Traverse that was presented as “new” with only 5,600 miles because it was “only driven by the store manager.” Later I found out it was actually sold as a used vehicle. Within one week, the Traverse showed serious problems: * right rear light failure * Reduced Acceleration warning * severe overheating * coolant completely empty * radiator burst, leaving me stranded on the road I had to leave the car on the shoulder and walk 20 minutes to a gas station. OnStar covered only $50 of the tow, and I had to pay the rest of the Lift ride. The dealership’s support was extremely disappointing. François from service was rude and dismissive, and we were denied a rental car in the same category as our 7-seater Traverse — even though we have two kids and two elderly parents at home. They forced us into a small GMC Terrain. The car stayed in repair from Nov 17–22, causing $560 in lost work, plus huge inconvenience for my family. Management, including Tamer, treated us with disrespect and no accountability. They also tried to increase my monthly payment from $799 to $840 until I threatened to return the car. A “new” car with less than 300 miles after purchase should not have a burst radiator, electrical issues, or overheating. I do NOT recommend Chevrolet Graico Lauderhill. I deeply regret leaving Toyota for Chevrolet. I am proceeding with legal action to prevent others from going through the same experience

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After careful consideration i decided to post a review after my recent attempted purchase of the Tesla Model 3 After taking the car home this is what my we encountered…….. Roaches came over night and the next a dirty dirty smelling like u know what comes sliding from under the seat !!! I have purchased a car there in the past and I was treated amazingly!!! On the second attempted purchase totally different!!!! After I brought this to their attention and they attempted to resolve it after they kept the car car a week , we took the care back and the roaches ... Read More

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Google - Nov 12, 2025

After careful consideration i decided to post a review after my recent attempted purchase of the Tesla Model 3 After taking the car home this is what my we encountered…….. Roaches came over night and the next a dirty dirty smelling like u know what comes sliding from under the seat !!! I have purchased a car there in the past and I was treated amazingly!!! On the second attempted purchase totally different!!!! After I brought this to their attention and they attempted to resolve it after they kept the car car a week , we took the care back and the roaches were still there … the reason I’m doing this review is because the amount of disrespect that came with was as if it was my fault and I should be ok with !!! Shoot your to Matt for trying to resolve it , your a true professional and I thank you… On the other hand the 1st mgr and salesman… I have no kind words for !!!! People be careful buying used cars … check the out thoroughly bcs u never know what ur gonna get !!!

My last experience at greico was not good at all the used car I purchased on September 29 _2025 giving me problems in less than 30

This is the worst service department I’ve ever seen. I travel the country with my 2500 Diesel and needed a repair. Just the staff got me from the start. While I was sitting waiting on my assigned service advisor I had the pleasure of listening to the rest of the service advisors talk about other employees there and other customers. My truck sat there for 4 days and was never touched. My service advisor was clearly screening my calls as his phone would ring once and go straight to vm. This is the most unprofessional dealership I’ve ever visited. And ... Read More

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Google - Oct 30, 2025

This is the worst service department I’ve ever seen. I travel the country with my 2500 Diesel and needed a repair. Just the staff got me from the start. While I was sitting waiting on my assigned service advisor I had the pleasure of listening to the rest of the service advisors talk about other employees there and other customers. My truck sat there for 4 days and was never touched. My service advisor was clearly screening my calls as his phone would ring once and go straight to vm. This is the most unprofessional dealership I’ve ever visited. And here’s the thing. It is a culture thing there. Trust me that kind of culture runs through the company. Don’t waist your time or money here.

I had to worst experience even after purchasing two trucks from this car lot I put my truck in there for a transmission which nearly cost me Seven Grand when I drove out my rear end was bouncing pertaining to the shocks and which I drove my truck there it wasn't doing that they tell me aftermarket shocks but I didn't drove my truck there in that condition and the shocks I purchase purchased Rough Country just as good as the original GMC Chevy shocks I would never go to this Chevrolet dealership again

They take too long for an oil change...Last time it took the from 10am to 5pm .

I left my Silverado truck, my work tool, for eight days for maintenance and to check the check engine light that came on and they didn’t ,Honestly, the technical service of this dealer is not recommended at all.

I cant even begin how horrible this place is. You arre lucky I am giving you 1 star. Staff are rude. Not helpful and honestly dont even want to help nor listen to your request. 3 years ago I req. A white car and after all papers signed i received a black car. This time around same thing happened, I requested a 2026 in white and the gave me a 2026 gray with leather seats for 800 dollars in lease which is mind-blowing. I was promised a cheaper vehicle in this location as in miami in which it was the complete opposite. They are a ... Read More

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Google - Oct 2, 2025

I cant even begin how horrible this place is. You arre lucky I am giving you 1 star. Staff are rude. Not helpful and honestly dont even want to help nor listen to your request. 3 years ago I req. A white car and after all papers signed i received a black car. This time around same thing happened, I requested a 2026 in white and the gave me a 2026 gray with leather seats for 800 dollars in lease which is mind-blowing. I was promised a cheaper vehicle in this location as in miami in which it was the complete opposite. They are a complete scam please do not waste your time!